Privacy Policy

We are committed to protecting your privacy. We know that safeguarding your right to privacy is fundamental to our business. We value your trust and confidence. This privacy policy applies to the personal information we collect through this Web site, and describes how we collect, use, disclose, and protect the personal information about you that we maintain. This privacy policy does not apply to personal information you may otherwise provide to us, or that we may otherwise collect.

Collection of Personal Information

SkyTerra receives and stores the personal information that you provide on our Web site. The personal information we collect includes information that can identify you as a specific individual, such as your name, organization, position, address, e-mail address, and telephone number. If you use our Partners Only Web site, we also collect and maintain your user name and password.

Collection of Other Information

SkyTerra or its agents may collect other non-personal information about your computer (such as your IP address, web browser software, operating system, and online activity) when you visit our Web site. We may also assign you a "cookie" (a small, unique identifier text file) that we use for a variety of purposes to enhance your experience on our Web sites. We will provide you with a choice before we collect any personal information through cookies.

Use of Personal Information

SkyTerra may use the personal information you provide on our Web sites in certain ways in connection with our business. These uses include:

• Establishing, servicing and maintaining our commercial relationship with you;
• Sending you News Room Updates, if you are a subscriber to this service;
• Managing your account, including verifying your identity for access to our Partners Only area or enabling you to discontinue your subscription to our news service;
• Providing you information about our products and services;
• Responding to your questions and comments;
• Soliciting information and feedback from you, including through surveys and questionnaires;
• Performing business analyses to improve the quality of our business, our Web site, and the services we offer; or
• To comply with legal and regulatory requirements.

Disclosure of Personal Information

SkyTerra may share your information with the following entities:

• Among our corporate affiliates, including SkyTerra LP, SkyTerra Corp. and SkyTerra LP's joint venture partner, SkyTerra (Canada) Inc. All of these entities are governed by the same Privacy Policy. They also will comply with applicable laws governing the transmission of promotional communications and, at a minimum, give you an opportunity in any such e-mail that they send to choose not to receive such promotional e-mail messages in the future.
• Third-party service providers who may provide services or functions on our behalf, including business analytics, marketing, event organization, distribution of surveys or programs, collection agency, or customer service. In the event that we use third-party service providers for any of these functions, these companies will only have access to the personal information needed to perform their functions. These third parties will not be permitted to use or share the information for any other purpose. We will require that the employees of these third parties protect the confidentiality, privacy and security of your personal information as described in this policy.

SkyTerra may also share your personal information in the following limited circumstances:

• To respond to subpoenas, court orders, or other legal process, or to establish or exercise our legal rights or defend against legal claims;
• When we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, or as otherwise required by law;
• To protect or defend the rights or property of SkyTerra or others, or the safety of the public;
• In connection with a corporate transaction, such as a divestiture, merger, consolidation, or asset sale; or
• Otherwise pursuant to your consent.

Access to Personal Information

If you would like to correct any of your personal information that we have collected, or withdraw your consent to any of our use of your personal information, you may do so by emailing us with the specifics of correction or withdrawal of your consent at legal@skyterra.com.

Protection of Personal Information

SkyTerra has implemented electronic security procedures to help protect the personal information that you provide to us. We use steps to protect your personal information from unauthorized access and we destroy it when it is no longer reasonably required. However, no method of transmitting or storing electronic data is ever completely secure, and we cannot guarantee that such information will never be accessed, used, or released in a manner that is inconsistent with this policy.

Children's Privacy

Our marketing programs and websites do not target children under the age of 13, and our websites are not designed to attract them. We do not knowingly solicit personal information from children. Should a child whom we know to be under 13 send personal information to us, we will use that information only to respond directly to that child to inform him or her that we must have parental consent before receiving his or her personal information.

External Links

If any part of the SkyTerra site links you to other Web sites, those Web sites do not operate under this privacy policy. We recommend that you examine the privacy statements posted on those other Web sites to understand their procedures for collecting, using, and disclosing personal information.

Changes to This Privacy Policy

SkyTerra may make changes to this policy from time to time. If we make any material changes in the way we collect, use or maintain your personal information, we will make that information available to you on this site.

How To Contact Us

If you have any questions or concerns about this Privacy Policy, we encourage you to speak to your customer representative or e-mail us at legal@skyterra.com.

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This privacy policy is effective as of April 1, 2006.